Shipping & Delivery Policy
Shipping & Delivery Policy
Last updated: 31 May 2026
1. Delivery Area
We currently deliver within Morocco only 🇲🇦
Orders can be shipped to all Moroccan cities and regions through our trusted delivery partners.
2. Delivery Timeframes
Estimated delivery times:
– Major cities: 24 – 48 hours
– Remote areas: 48 – 72 hours
Delivery times are indicative and may vary depending on logistics conditions.
3. Shipping Fees
–Nationwide (Morocco):
- Shipping Fee: 50 MAD
–Marrakech:
- Shipping Fee: 20 MAD
4. Marrakech Same-Day Delivery
For orders placed:
– Before 13:00 → Same-day delivery
– After 13:00 → Next-day delivery
For urgent deliveries, please contact us:
📞 [Phone Number]
5. Order Processing
All orders are processed within:
– 24 hours (business days)
Once your order is shipped, you may receive a confirmation via:
– Phone call
– Email (if applicable)
6. Cash on Delivery (COD)
We offer Cash on Delivery for your convenience.
– Payment is made directly to the courier upon receipt
– Please ensure availability at the delivery address
7. Failed Delivery / Unreachable Customer
If the customer is unreachable or refuses delivery:
⚠ The store reserves the right to limit future COD orders.
8. Delivery Issues
If you experience any issue:
– Delay
– Damaged package
– Missing item
Please contact us within 48 hours of delivery:
📧 Contact@DarDhab.com
📞 +212664046938
9. Risk Transfer
Responsibility for the product transfers to the customer upon delivery.
We are not liable for issues arising after confirmed receipt.
10. Force Majeure
Delivery delays caused by circumstances beyond our control (weather, strikes, logistics disruptions, etc.) do not engage our liability.
11. Contact
For any shipping inquiries:
📧 Contact@Dardheb.com
📞 +212664046938
